Sunday, 28 April 2013
How to Present Menu to Guests in Restaurant
Menu is a list of food items which are served according to the guest order. If you are a waiter or server then you should know some basic points to present menu properly. First of all you should know your restaurant’s policy about presenting menu. There are some differences like:
- In some restaurants, menus are kept on each table before guest arrives.
- In most of the cases, waiter present menu just after guest arrives.
- In some restaurants, first guests are served after premeal beverage items are severed.
So, first learn your policy. Also there is a traditional trend that menus are presented from left side of the guest. You can either present it opened or unopened. If menus are not kept on each cover then never put the menu in table so that guest has to pick up. It could hurt guests. So, politely present the menu by saying “Here is the Menu, sir”. If there is a group then you should first present menu to host or any woman.
What you have to know:
By presenting the menu your work has not been finished rather started. You have to have good command about the following points:
- At least some information about all the items written in Menu.
- Availability of all food items.
- Which foods should not be taken by any special religious group of guest or which foods are for vegetarian and for non vegetarian.
- Which foods are “ready to order” foods for guests who are in a hurry and which foods are “cook by order”
- Recipe of food items.
- Nutritious value of the food, etc.
Some tips to follow:
- Try to learn some basic information about all the items presented in the menu.
- If guest want to know any specific information which you don’t know then politely say sorry to guest or you can seek some time to consult with your chef to let him answer his queries.
- You can practice suggestive selling for some special items of your restaurant by saying this way “this is one of our unique item. Many of our repeated guests come here only for this dish” or “our chef is famous for this dish”
- Try not to answer from your imagination. Try to taste all the items and express true experience.
These are some basic guideline for waiters to present menu to guest in restaurants. Hope you would love to read more.
